Welcome

InnSpeak is a podcast for innkeepers and independent hoteliers. We feature interviews & conversations with innkeepers, industry leaders, and marketers all devoted to the business of hospitality. You’ll hear from guests that have the knowledge innkeepers need to improve their business.  

Latest Episodes 

How to Keep Your Association from Fading

In this episode, Ben visits with multiple guests from various associations to find out what they’re doing to stay relevant and be successful in today’s climate.

The Rise of Google “Zero-Click” Searches and the Fall of Your Google Traffic

Rand Fishkin, CEO of SparkToro joins the podcast to talk about data that shows “Less than Half of Google Searches Now Result in a Click.”

How to Actually Put Together Packages & Upsells

Ben meets with Janice DeLerno to talk about how she works with other local businesses and innkeepers to put together really great, targeted extras, upsells and packages for her guests.

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